In this episode, Mike Bills, principal at MB Strategies talks with Jodi Schafer SPHR, Owner, General Partner – Human Resource Management Services about day-to-day leadership, employee satisfaction, and staying relevant to your customer base.

DIG IN:

At 6:10 Jodi emphasizes that employees today are asking whether they trust where the leader is taking the organization, and what that means for employee loyalty.

QUOTE IT:

At 14:15 she dives into the importance of understanding your unique value proposition,”The good companies — the ones that are able to reinvent themselves and the services they offer and stay relevant — are the ones whose reputation isn’t necesarily tied to a specific service or product line. It’s tied to how they do business and who they are at their very core.”

TAKEAWAYS:

1. A leader’s day-to-day behavior and attitude leave more of a lasting impression on those they lead than the obligatory reviews and canned thank-you notes.

2. Encouraging and seeking out diversity of thought, background and gender in leadership structure creates tremendous value for growth and development within an organization.

3. Successful organizations know how to anticipate and meet the demands of their customers or members.

4. Establishing support systems of individuals committed to growing and developing one another is a key factor in personal and professional growth.